Skip to main content
Global HIV M&E Information
 
Sign In
| A-Z Glossary | FAQ
|
  Help (new window)
Go Search

Home

Home
Monitoring
Evaluation
Surveillance
Health Information Systems
M & E Systems Management
Capacity Building
Events
News
  
   Home > FAQ  

FAQ

View All Site Content

Modify settings and columns
  
View: 
Sort by AttachmentsUse SHIFT+ENTER to open the menu (new window).
AnswerFilter
What is an alert?Use SHIFT+ENTER to open the menu (new window).
Sometimes you may want to be kept up to date on changes to sections of the website. Alerts are a mechanism to do just that. When available, you can click on Actions and then Alert me. This will allow you to choose how you want to be notified about changes to that section of the site. You can choose instant, daily digests, or more.
 
To manage your alerts:
  1.  Sign into the members area.
  2. Click on the alerts icon : Alerts Icon
  3. Choose the area that you have set your alert in
  4. Modify or delete your alert.
 This feature is only available to registered members.
 
Site usability6/6/2008 7:52 PMtestuser1
How do I become a member of this site?Use SHIFT+ENTER to open the menu (new window).
To become a member of this site, send an email to : admin@globalHIVMEInfo.org requesting membership.
 
Membership is restricted to M&E professionals. You will be asked to identify which agency, company or organization you work for or are affiliated with. All membership applications are reviewed before a registration is approved.
 
Membership is free.
Site usability9/15/2008 9:48 AMNkateko Okwera
Can I submit a conference for inclusion to this site?Use SHIFT+ENTER to open the menu (new window).
Yes, you can submit conferences to be included. We will review all submissions and reserve the right to edit or exclude any submission.
 
Content Submission9/15/2008 11:51 AMNkateko Okwera
Can I submit a training to this site ?Use SHIFT+ENTER to open the menu (new window).
Yes, you can submit training events to be included. We will review all submissions and reserve the right to edit or exclude any submission.
 
Site usability9/15/2008 11:53 AMNkateko Okwera
Who runs this site?Use SHIFT+ENTER to open the menu (new window).
You can find more information about this site on the about us page : http://www.globalhivmeinfo.org/Pages/AboutUs.aspx
Site usability9/15/2008 11:55 AMNkateko Okwera
How long does it take to process my registration to become a member?Use SHIFT+ENTER to open the menu (new window).
Registrations are processed Monday through Friday from 8:00 am EST to 5:00 pm EST. If you need immediate assistance, you can always contact the adminstrator at admin@globalHIVMEInfo.org .
Technical Support11/12/2008 4:42 PMNkateko Okwera
What is a social bookmark?Use SHIFT+ENTER to open the menu (new window).

Social bookmarking is a method for Internet users to store, organize, search, and manage bookmarks of web pages on the Internet with the help of metadata.

We have provided social bookmarking links on the right side of every page to assist you if you use a social bookmarking service.

You can read more about social bookmarking by clicking here.

Site usability11/12/2008 4:45 PMNkateko Okwera
I have a M&E website - how can I get listed on this site ?Use SHIFT+ENTER to open the menu (new window).
This website only houses links to resources that are relevant to HIV monitoring and evaluation professionals. If you feel that your site is relevant, please send an email with the details to admin@globalHIVMEInfo.org
 
If you would like to be included in our search engine, please indicate that in the email that you send.
Content Submission11/12/2008 4:47 PMNkateko Okwera
How do I retrieve my password?Use SHIFT+ENTER to open the menu (new window).
If you have lost your password, you can retrieve your password easily from the website.
 
Step 1 :
 
Go to the top right corner of any page and click on "Sign In".
Sign In
 
Step 2:
 
Click on "Password Problems"  in the main window.
Password Problems
 
Step 3:
 
Enter the email address that you registered with and click on "Send Password". This will generate an email to your account with your login details.
Password Recovery
If this does not work with you - please send an email to admin@globalHIVMEInfo.org and we will assist you further.
 
Technical Support11/12/2008 5:00 PMNkateko Okwera
How do I retrieve my username?Use SHIFT+ENTER to open the menu (new window).
If you have forgotten your username, you will need to use the password recovery form.
 
If this does not work for you, please send an email to admin@globalHIVMEInfo.or gand we will assist you.
Technical Support11/12/2008 5:01 PMNkateko Okwera
Why am I getting an error when I try to upload my file ?Use SHIFT+ENTER to open the menu (new window).
The most common reason to get an error when you upload a file is because of illegal characters in the file name. Make sure that you have no punctuation in your file names. This means that the following symbols cannot be in your file name :
 
! @ # $ % ^ & * ( ) { } | : " < > ? [ ] - = ; '
 
Also, make sure that your files isn't too large. Try to keep your files under 10 MB.
Site usability11/21/2008 10:07 AMNkateko Okwera
Attachment
How do I set up and RSS Feed so I can be notified with updates?Use SHIFT+ENTER to open the menu (new window).
Please see the attached power point presentation for instructions.
Technical Support12/19/2008 11:33 AMHadiza Buge
Attachment
How do I Request Team Site?Use SHIFT+ENTER to open the menu (new window).
Please see the attached presentation regarding Requesting Team Sites.
Team Sites1/9/2009 10:29 AMHadiza Buge
Attachment
How To Add Members to my Team SiteUse SHIFT+ENTER to open the menu (new window).
Please see the attached presentation regarding adding or removing members on Team Sites.
Team Sites1/9/2009 12:12 PMHadiza Buge
Attachment
How do I Manage the Permissions of my Team Members?Use SHIFT+ENTER to open the menu (new window).
Permissions are the rights that are granted to each team site member that allows them to view, work and collaborate on your team site.
 
Please see the attached presentation regarding Managing Permissions.
 
Team Sites1/9/2009 12:45 PMHadiza Buge
Attachment
What is a Document Library?Use SHIFT+ENTER to open the menu (new window).
 

Of the different types of libraries that Share Point provides, the document library is the general purpose library for managing Microsoft Office files such as Word, Excel or PPT documents.

Please see the attached presentation on Document Libraries.

.

Team Sites1/12/2009 10:29 AMHadiza Buge
Attachment
What is a Web part?Use SHIFT+ENTER to open the menu (new window).
By definition a Web part is a modular unit of information that consists of a title bar, frame an content that cane be added to a page.  A Web part is the main components of the portal or the team sites.
Please see the attached presentation for more information.
Team Sites1/14/2009 9:22 AMHadiza Buge
Attachment
How do I add to or remove documents from my site?Use SHIFT+ENTER to open the menu (new window).
Please see the attached presentation.
Team Sites1/14/2009 9:24 AMHadiza Buge
Attachment
How do I add pictures to or remove pictures from my site?Use SHIFT+ENTER to open the menu (new window).
Please see the attached presentation.
Team Sites1/14/2009 9:27 AMHadiza Buge
Attachment
What is an announcement? How do I add one?Use SHIFT+ENTER to open the menu (new window).
The announcements list will contain any news around the team site of which the team site members should be aware.  This may include announcements concerning extension to deadlines, updates to available resources, or notifications of team assignment changes are displayed on the home page of your site.
Please see the attached presentation for more information.
Team Sites1/14/2009 9:28 AMHadiza Buge
Attachment
What is a Picture Library?Use SHIFT+ENTER to open the menu (new window).
You will want to create a picture library when you have pictures you want to share. Picture libraries provide special features for managing and displaying pictures such as thumbnails, downloads options and slide shows.
Please see the attached presentation for more information.
Team Sites1/14/2009 9:32 AMHadiza Buge
Attachment
How can I access my RSS Feeds updates once I have set them up?Use SHIFT+ENTER to open the menu (new window).
You have a couple options when you subscribe to feeds. You can either sync them with your outlook or place them in your favourites folder.  You can search for the notifications one of two ways:
 
Favourites Folder:
If you are using Internet Explorer 7, locate your favourite folder in the upper right hand corner your screen.  There is a gold star, next to gold star with a green plus sign.  Click on the gold star, and that section will expand. You will see your 'Favourites', 'Feeds' and 'History'.  Click on 'Feeds' and all the folders you have created will drop down.  Attached is a quick 'Show Me' as a guide on where to locate your 'Feeds' file on IE7.
 
Outlook Folder:
If you synced your feeds with your outlook, please take another look in your inbox and other folders you may have created.  Also take a look in your PST folder or archive folders to see if the notifications are there.
Technical Support1/29/2009 4:59 PMHadiza Buge
How can I sync RSS Feeds with my Outlook?Use SHIFT+ENTER to open the menu (new window).
Regarding Outlook 2007:
 
1. Go to the page which has the information you want to be updated with
2. Copy the URL
3. Open/Go to your Outlook
4. Locate the RSS Feeds default folder
5. Right click on the RSS Feeds folder
6. Click 'Add a new RSS Feed'
7. Enter the URL you previously copied
8. Click 'Yes' when prompted
 
Your Outlook has been successfully synced.  If you have an earlier version of Outlook, please consult with your local IT Administrator for instructions.
Technical Support2/2/2009 4:21 PMHadiza Buge
Why can't I download certain documents, i.e. PPTs and Word files?Use SHIFT+ENTER to open the menu (new window).
This problem is predominantly with users of Internet Explorer 7. 
 
If you are having issues, please try pressing ctrl+click instead of just a left click to open your file. If that fails, right click on the file and choose save as or open in another tab or another browser. 
Technical Support2/12/2009 4:26 PMHadiza Buge
Attachment
How do I recover items I have deleted?Use SHIFT+ENTER to open the menu (new window).
The Recycle Bin can be used to review and, if necessary, restore items previously deleted from your team site. Please see the attached presentation for more on the Recycle Bin.
Team Sites4/24/2009 11:34 AMHadiza Buge
Attachment
How do I link to outside Web sites?Use SHIFT+ENTER to open the menu (new window).

One of the features of the SharePoint platform is the links feature.  The links feature will contain references to any related Web sites that contain information relevant to the project.

This presentation will show you how to add the links Web part and then add links to your page.

 

Team Sites5/16/2009 2:55 PMHadiza Buge
Attachment
How do I add a Calendar to my team site?Use SHIFT+ENTER to open the menu (new window).
The attached presentation will show you how to add a calendar to your team site.
Team Sites5/16/2009 3:06 PMHadiza Buge
Attachment
How do I add to or remove events from the calendar?Use SHIFT+ENTER to open the menu (new window).
The attached presentation will show you how to add or remove calendar events.
Team Sites5/16/2009 3:13 PMHadiza Buge
Can I use this site using a Mac?Use SHIFT+ENTER to open the menu (new window).
Yes, you can access this site using a Mac. You will need to use Firefox to access this site. The following configuration has been tested to work on this site:
 
Mac OSX 10.5.7
Firefox 3.0.11
 
You should avoid trying to use Safari with this site. Other configurations may work, but this combination has been tested by our administration team.
 
Site Usability7/14/2009 7:27 AMNkateko Okwera
How do I update my email address?Use SHIFT+ENTER to open the menu (new window).

To update your profile:

  1. Go to the portal’s sign in page (http://www.globalhivmeinfo.org/Admin/SignIn.aspx)
  2. Log into the portal with your username and password
  3. Click on the Update Profile icon in the dashboard in the Member’s Area
  4. Click on the Edit Profile link in the upper right corner
  5. Enter the new information
  6. Click Save Profile in the upper right corner to ensure the changes are saved
Your profile will be updated. If you change your primary email address, your email alerts will be updated Note - you should also subscribe your new email address to the list serv to receive the monthly news flashes on your new email address.
Technical Support10/12/2009 2:32 PMNkateko Okwera
Attachment
How do I delete a list?Use SHIFT+ENTER to open the menu (new window).
Please refer to the attached presentation regarding how to delete a list.
Team Sites11/25/2009 11:47 AMEverett Miles
Attachment
How do I hide an item in the Quick Launch?Use SHIFT+ENTER to open the menu (new window).
Please refer to the attached presentation regarding how to hide an item in the quick launch.
Team Sites11/25/2009 11:48 AMEverett Miles
Attachment
How do I add items to the Navigation Bar?Use SHIFT+ENTER to open the menu (new window).
Please refer to attached presentation regarding how to add items to the navigation bar.
Team Sites11/25/2009 11:49 AMEverett Miles
Attachment
How do I add a Poll to my team site?Use SHIFT+ENTER to open the menu (new window).
The attached presentation will showyou how to add a poll to your team site.
Team Sites1/20/2010 3:42 PMChristian Walters
About Us | Accessibility | Privacy | Plug-Ins | Contact Us | Site Map | Disclaimer